FAQ

Can all companies use the Objectif Import Export website?

Yes, all French and foreign companies based in France can use the website. You must use the Siren number provided during registration for access.


Is the website free?

Yes, access to the website is free. However, your company must be based on French territory to use it.


Why should I use my personal page ? Is it possible to change or modify a profile ?

Your personal page allows you to choose your preferences, modify your personal information, and access your inbox. From there, you can access the main page (after logging in the upper-right hand corner). You can also easily change or modify your profile.


Why must companies log in in order to access the website’s services ?

We ask companies to be identified with a certain account in order to properly manage its information and eliminate inappropriate usage of the website. 


If there is a problem, who can I contact ?

If you encounter a problem with website access, available content, or more, you can send us your feedback, questions, and suggestions via the contact form. We will get back to you shortly.


How can I provide feedback or inform you of my expectations, needs, etc. ?

It’s simple. Thanks to our contact form, you can easily pose your questions. A reply will be sent to you as quickly as possible.


How can I access a country’s trade statistics?

After your account registration, you can find foreign trade statistics by formulating a request from the country index.
 


I am not a small and medium-sized enterprise (SME). Can I still use the website?

Yes, you can still use the website “Objectif Import Export”.


Can non-French companies register on the website ?

Objectif Import Export is for companies established in French territory only.


What kind of information does Objectif Import Export offer?

Objectif Import Export provides information on international trade and specialty services to help assist you in your global operations.

  • Business opportunities
  • Global markets
  • Export operations
  • Import Operations
  • Change
  • Banking solutions


What are the advantages of a subscription to Objectif Import Export?

Objectif Import Export offers a wide range of services and information on international trade. Registration is free for Group Crédit du Nord client companies established in French territory.
The website is key to finding simple and effective solutions to help expand your business overseas.


How can I obtain a password ?

The password is given either by the website administrator or directly by the registration form.
This allows you to access Objectif Import Export’s website. You can access your messages, browse, and gain free entry to the modules and services available to you.


What does Objectif Import Export aim to accomplish?

Objectif Import Export supports companies established in French territory in their overseas expansion efforts or the strengthening of their foreign trade activities. The website provides information and a wide range of services and solutions to help companies develop on a global level.


I forgot my password. How can I recover it ?

Simply click on « forgot your password ? » and enter the e-mail address used during your account registration. You will automatically receive an e-mail with your username and password.


What is Objectif Import Export ?

Objectif Import Export is a website that provides information on international markets for import and export companies.


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